# Channels Company: Socra — Multiply Your Judgment Canonical URL: https://support.socra.com/collections/col_01m3xcp65hse7hbdmnxjq6v0sw-channels ## [Who can see a Channels conversation?](https://support.socra.com/articles/art_01m3zvnzprpt9crtz0k2y8eq88-conversation-access.md) A conversation belongs to one Account. Its visibility and membership determine who can read it; a thread or shared link… ## [Who can change the people in a Channels conversation?](https://support.socra.com/articles/art_01m3zvp0r9kspgbg1qh4xwwm07-change-participants.md) A channel manager can add or remove active Account members from a channel. Account owners and admins can also manage a… ## [How do I find and save a message in Channels?](https://support.socra.com/articles/art_01m43qp7k2fswb3a6sdt0rh0h0-find-and-save.md) Use Search messages to search conversations you can access, and Save for later to keep a personal reference to a… ## [How do I update Channels for Mac?](https://support.socra.com/articles/art_01m43szt6b7w8kbehtc3wtqdn6-update-channels.md) Use the installed Mac app's update controls to check for an update and restart when it is ready. A downloaded update is… ## [How do I install Channels and send my first message?](https://support.socra.com/articles/art_01m46ekqg6w1ef7kjbsrq3sh55-install-and-first-message.md) Install Channels on an Apple Silicon Mac, sign in to your Socra ID, and choose the Account where you want to work. You… ## [How do I start a channel or direct conversation?](https://support.socra.com/articles/art_01m46ekrvr4pdtbe3zx6wvechx-start-conversation.md) Create a channel for an ongoing topic, or start a direct or group conversation with selected people and Agents. Choose… ## [How do I reply in a thread and mention someone?](https://support.socra.com/articles/art_01m46eks8gh51m7dykkz0bb7ca-threads-and-mentions.md) Use Reply in thread to attach a reply to a particular message. Use Mention a person to address a participant by their… ## [Why can I not send or load messages in Channels?](https://support.socra.com/articles/art_01m46eksnxbsxt8ac4yps17pzh-message-recovery.md) Check the Account, conversation access, and visible delivery state before retrying. An unsent draft, a queued send, and… ## [How do drafts and scheduled messages work in Channels?](https://support.socra.com/articles/art_01m46ekta03jbn6qn015sdmn1r-drafts-and-scheduled-messages.md) A draft is unsent work belonging to you. A scheduled message is submitted to the service for delivery at a future time,… ## [How do I attach a file in Channels?](https://support.socra.com/articles/art_01m46ektrf4nsbzn6he99ve6bf-attachments.md) In Channels for Mac, add files to the message before sending it. A message supports up to 20 attachments, and each file… ## [How do I edit or delete my message in Channels?](https://support.socra.com/articles/art_01m46ekv965rf4ptdym2e7dbb4-edit-or-delete-message.md) You can edit your own message in Channels for Mac or delete its content from the conversation. Deletion leaves a… ## [Why am I not getting Channels notifications?](https://support.socra.com/articles/art_01m46ekw4bafdea03cfeh6587b-notifications.md) Check the conversation's notification setting, your paused-notification status, and whether you are already using… ## [How do I switch Accounts in Channels?](https://support.socra.com/articles/art_01m46ekwm8e199rx1vaseqvt6t-switch-accounts.md) Use the account menu at the bottom of the Channels sidebar to choose another Account you belong to. Conversations,… ## Documentation [Channels documentation](https://workspace.socra.com/docs/channels) Install Channels and learn how to use conversations and threads.