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Socra ID support

Identity, sign-in, security, and your personal Socra profile.

Help articles

8 articles

Why should I use a personal email address for my Socra ID?

Use a personal email address that you expect to keep. Your Socra ID represents you across Socra. The Accounts you join,…

How do I create a Socra ID?

Start from the Socra product you want to use and choose Sign up on the Socra ID sign in page. You can create an ID with…

How do I sign in with my Socra ID?

Open the Socra product you want to use and start its sign in process. Use the email address or Google identity…

How do I reset my Socra ID password?

Choose Forgot password? after entering your Socra ID email address. We send a verification code to that address. Once…

Why is my Socra ID verification code not working?

A Socra ID sign in or password reset code expires after 10 minutes and permits five attempts. A code that has already…

How do I change my Socra ID email address?

Change your email in Socra ID settings, then confirm the new address with a code. Your current address stays active…

How do I change my Socra ID profile?

Open Socra ID settings to change your first name, last name, display name, or profile image. These fields belong to your…

How do I delete my Socra ID?

Delete your Socra ID in Socra ID settings. Deletion clears your personal profile and password and revokes the ID's sign…