Journeys support
Help for existing Journeys users. To return to your work, sign in with the Account that has access to it.
Help articles
10 articlesWhat is a Journey?
A Journey organizes related Socras and smaller Journeys around a goal. Each Socra holds one problem, decision, draft, or…
How is Journeys different from an AI chat?
Journeys connects a conversation to a named piece of work. A Socra keeps its content, conversation, assignee, and…
What is the difference between a Journey and a Socra?
A Socra holds one problem, decision, draft, or idea. A Journey organizes related Socras and smaller Journeys around a…
Who can see my work in Journeys?
Check Privacy on the Socra or Journey. Private work is access controlled. Published means anyone can view it. New work…
What can I use Journeys for?
Use Journeys for work that benefits from a conversation, written context, and a recorded decision. It supports content…
How do I use Journeys with my team?
Use a Journey for a shared goal and separate Socras for the decisions, drafts, or deliverables the team needs. Give each…
How does Journeys remember my work?
Each Socra keeps its content and conversation. When you mark it Resolved after a person has contributed to its…
What should I check when Journeys will not open or a message fails?
Start with the Account, Space, and Socra you intended to use. Preserve any unsent text before refreshing or changing…
How do I keep a copy of my work before leaving Journeys?
Review the work you need to keep while you still have access. A Socra's Export to PDF action prepares its authored…
How do I start a Socra in Journeys?
Open Journeys https://journeys.socra.com/login with the ID and Account that have access to your work. You need…